At BabySense, we understand that waiting for your carefully selected baby products can feel like forever when you’re preparing for your little one’s arrival. That’s why we’ve designed a delivery system that combines speed, reliability, and global reach – all while maintaining our commitment to eco-conscious practices.

Our Delivery Promise

Whether you’re shopping for that perfect Stokke stroller, organic Kyte Baby bathrobes, or premium nursery furniture, we ensure your selections arrive with the same care and quality we’d want for our own families.

Shipping Options Designed for Modern Parents

1. Standard Shipping (10-15 business days after processing)

Ideal for parents who want the perfect balance of speed and affordability:

  • Carried by trusted carriers DHL or FedEx
  • Flat rate of $12.95 CAD regardless of order size
  • Includes package tracking and delivery notifications
  • Recommended for time-sensitive purchases like car seats or cribs

2. Free Standard Shipping (15-25 business days after processing)

Perfect for budget-conscious parents stocking up on essentials:

  • Automatically applied to all orders over $50 CAD
  • Shipped via EMS with reliable tracking
  • Great for bundled purchases of apparel, bath toys, and bedding sets
  • Eco-friendly packaging that protects your items while minimizing waste

What to Expect After You Order

  1. Order Processing (1-2 business days): Our Montreal team carefully prepares your package, conducting final quality checks on every item from designer clothing to safety gear.
  2. Shipping Notification: You’ll receive a confirmation email with tracking details the moment your order leaves our boutique warehouse.
  3. Customs Considerations: For international orders outside Canada, we include all necessary documentation to ensure smooth customs clearance.

Global Reach with Local Care

While we’re proud to call Montreal home, we ship worldwide (excluding parts of Asia and select remote regions). Our logistics network brings the BabySense experience to parents across North America, Europe, and beyond – all with the personalized attention you’d expect from our 1497 rue Levy boutique.

Hassle-Free Returns

Confidence in your purchase matters. If any item doesn’t meet your expectations (though we work hard to ensure it will!), you may initiate returns within 15 days of delivery. Our customer care team at [email protected] will guide you through the simple process.

Payment Methods

We accept all major payment options for your convenience:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Every transaction is secured with bank-level encryption, so you can shop our collection of 20-40% off premium baby products with complete peace of mind.

Have questions about delivery? Our parenting-product experts are always happy to help at [email protected]. Because at BabySense, we believe exceptional service should come standard with every purchase.