Privacy Policy

Last Updated: [Insert Date]

At BabySense (“we”, “us”, or “our”), we understand that new and expecting parents entrust us with their most precious concerns. Just as we carefully select each product in our collection with your baby’s safety in mind, we approach your privacy with the same level of care and attention. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thebabysense-ca.com.

1. Information We Collect

We collect information that helps us provide our boutique baby product shopping experience:

• Personal Information: When you create an account, place an order, or contact customer service, we collect information such as your name, email address, shipping address, payment information, and phone number.
• Order Information: Details about the products you purchase, including preferences for items like cribs, car seats, apparel, and nursery decor.
• Device and Usage Information: We automatically collect information about how you interact with our site, including IP address, browser type, pages viewed, and referring URLs.
• Communication Data: Records of your correspondence with us if you contact our customer care team.

2. How We Use Your Information

We use your information to provide and improve our services with the same attention to detail we apply to our product selection:

• To process your orders for premium baby products and provide customer support
• To personalize your shopping experience with recommendations for items like bedding, bath toys, or feeding accessories
• To communicate with you about your orders, account, or inquiries
• To improve our website and product offerings based on how parents interact with our collections
• To prevent fraud and enhance the security of our payment processing systems
• To comply with legal obligations and protect our rights

3. Sharing and Disclosure of Information

We value your trust and only share information when necessary:

• Service Providers: We work with trusted partners who help us operate our business (payment processors, shipping carriers, IT services) under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect the safety of our customers and business.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement security measures with the same care we’d want for our own families:

• All transactions are protected by bank-level 256-bit SSL encryption
• Payment information is processed through PCI-compliant services and is not stored on our servers
• We maintain reasonable administrative, technical, and physical safeguards to protect personal information
• Data is stored on secure servers with access limited to authorized personnel

While we strive to protect your information, no system is 100% secure. We encourage you to use strong passwords and protect your login details.

5. Your Rights and Choices

As our valued customer, you have rights regarding your personal information:

• Access and Update: You may review and update your account information through your profile settings.
• Marketing Communications: You may opt-out of promotional emails by clicking the unsubscribe link in any email.
• Account Deletion: You may request deletion of your account by contacting our customer care team.
• Data Portability: You may request a copy of your personal data in a structured format.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality, such as maintaining your shopping cart.
• Performance Cookies: Help us understand how parents use our site to improve navigation and product displays.
• Marketing Cookies: Allow us to show relevant product recommendations (like matching apparel with accessories).

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features.

7. International Data Transfers

As we serve customers globally (excluding parts of Asia and select remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we specialize in products for children, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this policy as our boutique evolves. The updated version will be posted on our website with a new “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us